About Us
Apex Plumbing & Heating is a local company built on the traditional business values of quality, professionalism and value for money. We deliver the highest levels of service and are proud to consistently exceed our customer's expectations.
Our mission is simply to deliver a professional service, to every customer, everytime. That begins the moment you call, with a courteous greeting, prompt attention and a reliable service.
Our punctuality is second to none. People lead busy lives, and we know that your time is valuable - and that's why we never keep you waiting. We're obsessive about timekeeping, so if there's a delay, you'll be the first to know about it.
By using Britsish Standard and WRAS (Water Regulations Advisory Scheme) approved fittings sourced from reputable UK based companies we are confident that we can deliver the best possible service. All our work is fully tested and guaranteed for 12 months
Our Values
At Apex, we do what we say we'll do. Our integrity and competence values demand that we be accountable for our words and actions, and that we deliver a service that meets or exceeds all expectations of quality and timeliness.
Customer service is our highest priority and to reinforce this, we adhere to the following guidelines:
- Show up when we say we will
- Do not use high pressure sales or scare tactics
- Do not perform unnecessary repairs just to increase sales
- Always work to the highest standards
- Respect the customer and their property
In Summary...
Apex Plumbing & Heating is like no other company you have used
before.
We're different... and we're proud of it!
We always work to the best of our ability, we are passionate about our
work and we are proud of our results.
So if you are looking for a company that is not only professional
and efficient, but consistently delivers a superb level of customer service, please
contact us today.
